Returns & Exchanges
At J.R.DUNN, we want you to be completely satisfied with your fashion purchase. If you are not entirely happy with your order, we offer a seamless 30-day return and exchange window for all unworn items with original tags attached.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included to qualify for a full refund.
Ship It Back
Affix the prepaid shipping label provided in your portal confirmation and drop off the package at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing